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CRASH Services Celebrates 25 Years In Business

Congratulations to our member, CRASH Services who are marking a significant milestone this year as they celebrate 25 years in business.

Breaking the mould in the provision of accident management services, CRASH Services was established in 1996 by local businessman and a Past-President of Newry Chamber, Michael McKeown and was bought over in 2015 by his son Jonathan McKeown who has grown the enterprise further over the last few years.

The locally-owned company has assisted more than 100,000 Northern Ireland motorists and increased staff across all divisions by 37% in the last 5 years, bringing the total number employed within its Newry, Belfast and Derry/Londonderry offices to 86 people.

Since the beginning CRASH has been offering a complete ‘one stop’ service to motorists involved in collisions which now includes full accident management, vehicle recovery, liaising with accident repairers, replacement vehicles, insurance claims, legal and medical assistance.

CRASH Services aims to take away the hassle after a collision and get motorists back on the road as quickly as possible. There is no fee for the accident management service as all costs are recovered from third party insurers involved.

Paying tribute to his team, Jonathan McKeown, CEO at CRASH Services commented:

“We are so proud to have reached this significant milestone and it is real testimony to all our customers, staff and trading partners that our business continues to grow. And of course the foundations put in place by my father and other family members over the years was a steady place to take the business forward.”

“All our staff at CRASH Services share a common goal, to act with care for motorists involved in road traffic incidents. Their abilities were highlighted in a recent independent audit which described CRASH Services as ‘best in class’ and found that our customer’s vehicles were repaired an impressive 43% faster than those assessed in other similar businesses.”

“Our customer surveys consistently show that 99% of our customers would recommend us to a friend. We believe this is because they know motorists are in safe hands when they use CRASH Services.”

“Through the years we have built up strong relationships with many vehicle repairers, insurance brokers, motor dealerships and recovery operators. Many of these relationships have existed for 25 years and we hope will continue for many years to come.”